Any time you dig in your yard, or any location within 100' of a public utility, you are required by
Rhode Island State Law to first call Dig Safe at 811 or 1-888-DIG-SAFE (1-800-344-7833). Dig Safe is a free, fast, and easy way to notify local utilities of your intension to dig. Within 72 hours of your call to Dig Safe all participating utilities, including the Newport Water Division (NWD), will mark the utilities.
Utility companies are responsible to mark only the facilities that they own or maintain. Private underground pipes and cables may not be owned or maintained by member utility companies; therefore they are unable to locate them. It is your responsibility to investigate if any privately owned utilities are in the area.
How It Works Link below for more information regarding Digsafe.
If you would like more information regarding the Dig Safe system, you can call Dig Safe at 811 or
1-888-DIG-SAFE, or visit www.digsafe.com.
Should you have a specific question regarding a Dig Safe Ticket and the associated NWD markings please contact the following:
Non - Emergency Dig Safe questions shall be e-mailed to NWD via the dedicated email account
firstname.lastname@example.org please reference your dig safe ticket number.
Emergency questions shall be called into the Station 1 water treatment plant at 845-5826, please reference your dig safe ticket number.